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Help & Support

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Help

​Frequently asked questions (FAQs)

  • ​We offer a range of professional cleaning services including house cleaning, end of tenancy cleaning and corporate cleaning. Each service can be customized to your specific needs.

  • ​​You can easily book a service via our website by selecting the service you want, frequency and any extras. Follow the steps to confirm your booking or contact us directly for assistance.

  • ​Our cleaners bring their own high-quality materials and equipment. However, if you have any special preferences or requests, please let us know in advance.

  • Yes, you can postpone or cancel your booking by contacting our customer service at least 24 hours in advance. Late cancellations may incur additional fees.

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  • Yes, all of our cleaners are thoroughly vetted, vetted and insured to ensure your safety.

  • ​We accept various payment methods including credit/debit cards and Twint. Payments can be made securely through our website.

  • Yes! We use environmentally friendly and non-toxic products to ensure a safe and healthy environment for you and your family.

  • ​Customer satisfaction is our priority. If you are not satisfied with the results, please contact us within 24 hours. We will then work to resolve the issue immediately.

​Do you need further help?

​Address

​Rothstrasse 4
8057 Zurich

​Working hours

​Mon. - Fri: 8:00 a.m. - 5:00 p.m 

Closed on Sunday

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